This telco is using blockchain to improve customer experience

Crypto might be all about the huge gains and sharp losses but blockchain looks to have a much more predictable future. And one telco giant has made the call to keep the technology on speed dial.

Optus sees the blockchain as a big opportunity that's not going away and are looking at how they can use the technology to improve the customer's experience.

The telco is also researching ways for blockchain to help protect the consumer from theft and itself from fraud.